Empowering Efficiency with Insight-Driven Analytics

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OAN Operational Analytics Portal for Everyone

OAN Operational Analytics involves the establishment and monitoring of key performance indicators (KPIs). These metrics provide a quantitative measure of the efficiency and effectiveness of back-office functions. Common performance indicators include processing time, error rates, and resource utilization

 

The OAN operational analytics  solution features pre-packaged analytics modules and supports industry-specific KPIs. Fully integrated with the OAN Platform of Products so our solution minimizes the need for internal IT support and streamlines the process for customers.

Accounts Payable

We provide 30+ analytics related to Accounts Payable.

The KPIs for Accounts Payable include metrics on invoice status and aging (such as open and overdue invoices, percentage overdue, and aging buckets), processing efficiency (including task duration, processing time, and invoice import trends), financial metrics (such as open invoice amount, cash requirements, AP closing trends, DPO, and discounts), automation insights (such as automated invoices by supplier and trends), fraud and risk management (including active, handled, and deleted risks), capture and processing efficiency (covering touchless invoice rates and total suppliers), and first-time right accuracy (with a focus on invalidated invoices and trends).

 

Vendor Management

Our Vendor Maintenance analytics measures the efficiency of creating and updating vendors in an ERP system, focus on key performance indicators such as the average time taken for vendor creation and updates, the error rate in vendor data, and the approval cycle time. Additionally, track the percentage of automated processes and data accuracy.  Regular audits of vendor records, compliance with data entry standards, and the frequency of support requests also provide insights into process efficiency.  Monitoring the cost of data management further helps in optimizing operations and ensuring a streamlined, accurate, and cost-effective vendor management process.

Advanced Collections

Advanced accounts receivable collections analytics involves tracking various Key Performance Indicators (KPIs) to optimize cash flow and improve collection efficiency. Key metrics include Days Sales Outstanding (DSO), which measures the average collection period, and the Collection Effectiveness Index (CEI), which assesses overall collections effectiveness. Aging report metrics highlight overdue receivables, while bad debt write-offs track uncollectible amounts. Other important KPIs include the Collection Rate, Promise-to-Pay Conversion Rate, and Dispute Resolution Time. Analyzing customer payment patterns, credit risk scores, and the cost of collections also provides valuable insights. Additionally, monitoring Invoice Dispute Rates, segmented collection performance, Cash Flow Forecast Accuracy, Average Days Delinquent (ADD), and Collection by Account Type helps refine strategies and address specific challenges in the collections process.

 

Sales Order Entry

Our Sales order entry automation can be evaluated using several key performance indicators (KPIs). Key metrics include order processing time, which measures efficiency; order accuracy rate and error rate, which assess the quality and reliability of the automation; and order entry cost, which gauges cost-effectiveness. Other important KPIs are the order volume, automation adoption rate, and order fulfillment time, which track system capacity and performance. Monitoring the percentage of automated versus manual orders, data integrity rate, and exception handling rate provides further insights into the effectiveness and reliability of the automation system.

Benefits

 

  • Prebuilt: Leverage a robust set of prebuilt analytics metrics enabling a quicker setup and faster realization of benefits.
  • Customizable: Easily tailor the analytics to fit your unique business needs, ensuring that you get the insights that matter most to your organization
  • Enhanced Visibility: Gain comprehensive visibility into your back-office processes, allowing you to monitor key metrics and performance indicators in real time.
  • Drill-Down Reporting: Utilize advanced drill-down reporting capabilities to explore data at granular levels, helping you understand the root causes, identify trends, and make data-driven decisions
  • Operational Efficiency: Optimize your operations by identifying inefficiencies and streamlining processes, leading to enhanced productivity and reduced processing times.
  • Alerts and Reminders: Set up automated alerts and reminders to stay on top of critical deadlines and tasks, ensuring that nothing slips through the cracks.
  • Quarterly Review: Reviews offer actionable insights into trends, process improvements, and strategic adjustments, ensuring that your operations remain aligned with business goals and continue to improve over time

Operational Analytics – Cababilites

Find out how OAN Operational Analytics can help you.

Call 303-478-5763 to schedule a demo with one of our senior team members or fill out our contact form to learn more.