AR & Collections
Advanced collections management software
Improve cash flow and productivity with smarter collections management to lower your DSO. OAN provides a unified workspace for Credit, Customer Service, and AR teams to review all customer activity.
- Oracle partner
- Automated workflows
- SOC 1 and SOC 2 Type 2 certified
The challenge
Collections without a clear picture
I work a long aging list with no idea who is riskiest.
Our DSO keeps creeping up because we spot late payments too late.
I send every dunning email and promise-to-pay follow-up by hand.
Credit, service and AR each see only part of the customer.
What you get
Everything your collections team needs to reduce DSO and improve cash flow.
Prioritize and contact
- Smart worklistsAI prioritizes which customers to contact based on risk, amount, aging, and payment history.
- Automated dunningConfigurable dunning sequences with personalized emails sent automatically at the right time.
- Customer portalSelf-service portal for customers to view invoices, make payments, and raise disputes.
Resolve and settle
- Automated claim creationCreate claims automatically at the time of cash application.
- Automated settlementAutomatic settlements for write-offs, adjustments, and debit memos.
Report and connect
- Customer analyticsAnalyze customer payment behavior patterns to predict late payments before they happen.
- ERP integrationNative connectors for Oracle EBS and Fusion AR. Transaction data syncs in real time.
- ReportingDSO tracking, aging reports, collector productivity, and collection effectiveness dashboards.
See it in action
Intelligent collections
See how OAN helps your team collect more, faster with actionable dashboards and detailed customer views.
A collection management portal for everyone
Our Advanced Collections Portal provides a unified workspace for your Credit, Customer Service and Accounts Receivable teams to review all customer activity. Valuable information such as open sales orders, open AR invoices, and customer payment activity is at your fingertips. A configurable dashboard allows you to see your top KPIs by collector, operating or business unit.
Speed up collections with actionable dashboards
Gain valuable insights into your sales ledger with actionable dashboards, offering a comprehensive view both at the aggregate level and for individual customers. Enhanced visibility enables your teams to identify which customers need focused attention.
- Aggregate and individual customer views
- Priority-based collection workflows
- Real-time KPI tracking
Drill into individual customer details
Detailed customer profiles, real-time data, and advanced segmentation. Customizable dashboards, detailed transaction histories, automated alerts, and integrated communication tools for better collections outcomes.
- Detailed customer profiles and history
- Automated alerts and follow-ups
- Integrated communication tools
Native connectors for EBS and Fusion AR
Independently audited controlsFAQ
Frequently asked questions
How does OAN help reduce Days Sales Outstanding (DSO)?
OAN provides AI-prioritized worklists, automated dunning, and real-time customer visibility so your team focuses on the accounts that matter most, collecting payments faster.
Can different teams use the Collections Portal?
Yes. OAN provides a unified workspace for Credit, Customer Service, and AR teams to review all customer activity including open sales orders, invoices, payments, and communications.
Does OAN automate payment reminders?
Yes. Configurable dunning sequences send personalized email reminders automatically based on aging, amount, and customer payment history.
How does OAN integrate with Oracle ERP for collections?
Pre-built connectors for Oracle EBS and Fusion synchronize open invoices, credits, sales orders, and payment data in real time.
Can we track customer disputes and promises-to-pay?
Yes. OAN tracks disputes from creation to resolution with SLA monitoring, and records customer payment commitments with automated follow-up when promises are missed.
What kind of reporting does OAN Collections provide?
Configurable dashboards show DSO trends, aging reports, collector productivity, and collection effectiveness by customer, business unit, or operating unit.
Your pathway to smarter solutions
Download our data sheets for a deeper dive into OAN capabilities, or connect with us to discuss how OAN can benefit your organization.
Explore related products
Ready to explore?
Ready to transform collections?
See how OAN can reduce your DSO and improve collection effectiveness with AI-powered automation.
